Privacy Policy for Gledco KoopKita Mobile App

Last Updated: July 28, 2026

Gledco Multipurpose Cooperative (“Gledco,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information when you use the Gledco KoopKita mobile application (“App”).

This Privacy Policy is intended to comply with the Philippine Data Privacy Act of 2012, its implementing rules and regulations, and applicable Google Play policies.

1. Information We Collect

We may collect the following information when you register, log in, use the App, or contact us:

• Gledco account number

• First name and last name

• Date of birth

• Contact information, if provided

• Account or membership-related information shown or processed through the App

• Device and technical information necessary for app security, diagnostics, and service improvement

We collect only the information needed to provide and improve the App and related cooperative services.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the App

• Verify your identity and membership details

• Allow you to access your account or cooperative-related information

• Improve app performance, security, and user experience

• Respond to support requests and inquiries

• Send service-related notices, updates, or important announcements

• Comply with legal, regulatory, audit, and operational requirements

We do not use your personal information for purposes unrelated to the App or Gledco services without appropriate notice or consent.

3. Sharing of Information

We may share your information only when necessary and legally permitted, including with:

• Authorized Gledco personnel who need access to provide services

• Service providers who help operate, secure, maintain, or analyze the App

• Government agencies, regulators, or authorities when required by law

• Affiliates or partners, only when necessary to provide cooperative services

• Parties involved in a merger, restructuring, or transfer of operations, subject to appropriate safeguards

We do not sell your personal information.

4. Data Security

We use reasonable technical, administrative, and organizational safeguards to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no electronic system is completely secure. Users are responsible for keeping their login credentials confidential and for using the App on secure devices.

5. Data Retention and Deletion

We retain personal information only for as long as necessary to provide the App, maintain cooperative records, comply with legal obligations, resolve disputes, enforce agreements, and support audit or regulatory requirements.

You may request access, correction, deletion, or blocking of your personal information, subject to applicable laws and legitimate record-retention requirements.

6. Your Rights

Under the Philippine Data Privacy Act of 2012, you have the right to:

• Be informed about how your personal information is collected and used

• Access your personal information

• Request correction of inaccurate or outdated information

• Object to certain processing of your personal information

• Request deletion or blocking of personal information, where legally allowed

• File a complaint with the appropriate data protection authority

• Claim damages when permitted by law

7. Children’s Privacy

The App is intended for Gledco members and authorized users. We do not knowingly collect personal information from children without appropriate legal basis or consent.

8. Third-Party Services

The App may use service providers, hosting platforms, analytics tools, security tools, or other technologies needed to operate and improve the App. These providers may process limited information only as needed to perform services for us and must protect the information in accordance with applicable requirements.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the App after changes are posted means you acknowledge the updated policy.

10. Privacy Policy Accessibility

This Privacy Policy is available through an active, publicly accessible, non-editable, and non-geofenced web page:

https://www.gledcomc.com/gledco-privacy-policy

This Privacy Policy should also be accessible within the Gledco KoopKita mobile application and linked in the Google Play Console store listing.

11. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or your personal information, you may contact us:

Gledco Multipurpose Cooperative
Brgy. 9, Sta. Angela, Balintawak, Laoag City, Ilocos Norte, 2900
Email: ithead@gledcomc.com
Website: www.gledcomc.com
Contact Number: +63-77-774-6048